Privacy Policy

The purpose of this policy is to inform data subjects about the various processing carried out by this organization through the website and affecting their personal data, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights.

1. IDENTIFICATION AND CONTACT DETAILS OF THE PERSON IN CHARGE

SUITES UNITED CORPORATE HOLDING, S.L., domiciled in Avda. del Puerto, 15 (03140 GUARDAMAR DEL SEGURA) ALICANTE, with NIF B16931461, contact telephone 988726664 and e-mail cumplimiento@wearesuiters.com.

2. PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA

  • USERS/NAVIGATORS OF THE RESPONSIBLE PARTY’S WEBSITE

We will process the personal data provided to:

  • To attend to requests, complaints and incidents transferred through our contact channels incorporated in the web page.
  • To understand the behavior of the surfer within the web in order to detect possible computer attacks to our website.
  • Comply with the legal obligations that are directly applicable to us and regulate our activity.
  • Protect and exercise our rights or respond to claims of any kind.
  • Where appropriate, sending commercial communications relating to goods or services that make up our business and / or news or newsletters related to our industry. Your refusal to provide authorization will imply the impossibility of sending you information from the entity.
  • If applicable, to manage your participation in contests and promotions that the entity carries out. Your refusal to provide us with authorization will make it impossible for you to participate.
  • If applicable, to send satisfaction and/or quality surveys. Your refusal to provide us with the authorization will imply the impossibility to evaluate the service provided.
  • CUSTOMERS

In addition to the purposes indicated in the section “users/users of the website”, we will process your personal data provided for the following purposes:

  • Manage the commercial relationship.
  • Manage the COLIVING reservation.
  • Perform administrative, accounting and tax formalities.

3. LEGAL BASIS FOR PROCESSING

  • USERS/NAVIGATORS OF THE RESPONSIBLE PARTY’S WEBSITE
  • In the consent you have given us to process your data for the purposes indicated. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
  • To comply with the legal obligations that apply to us. In this case, the data subject may not refuse the processing of personal data.
  • In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the data subject may not refuse the processing of personal data, but may exercise, where appropriate, the rights recognized in the “rights” section of this policy.
  • CUSTOMERS
  • Execution of a contract to which it is a party or application of pre-contractual measures. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
  • In the consent you have given us to process your data for purposes unrelated to the development or execution of the existing contract. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
  • To comply with the legal obligations that apply to us. In this case, the data subject may not refuse the processing of personal data.
  • In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the data subject may not refuse the processing of personal data, but may exercise, where appropriate, the rights recognized in the “rights” section of this policy.

4. WEBSITE ADD-ONS AND TOOLS

  • Google maps

We use Google Maps (API) in order to show you interactive maps directly on our website and to allow you to use its functions. For this purpose, you should note that when you use the service, Google will collect and store information about your use of the service. We inform you that the use of Google may involve International Data Transfers not based on an adequacy decision of the European Commission or on the provision of adequate safeguards, and therefore do not have an adequate level of protection in accordance with the provisions of the GDPR. For appropriate purposes, we inform you that this fact may entail certain risks for the protection of your personal data. Such risks may include the absence of an equivalent supervisory protection authority and/or equivalent data processing protection principles and/or data subject protection rights. We therefore recommend that you carefully read our provider’s privacy policy beforehand by clicking here.

  • Google Reviews

Our website uses plugins of the Google Reviews platform with technology provided by Google. Google will only associate your browsing behavior with your personal profile if you are logged in to your account. You can prevent this by logging out.

We recommend that you first carefully read our provider’s privacy policy by clicking here.

  • Youtube

Our website uses plugins of the YouTube platform with technology provided by Google. YouTube will only associate your browsing behavior with your personal profile if you are logged in to your account. You can prevent this by logging out.

We recommend that you carefully read our supplier’s privacy policy beforehand by clicking here here.

  • Stripe

As part of our services, we use the Stripe payment gateway to process financial transactions and ensure that your payments are made securely and efficiently. We recommend that you first review Stripe’s privacy policy to understand how they handle your personal information by clicking here.

5. TIME LIMITS OR CRITERIA FOR DATA RETENTION

The personal data provided will be kept for the time necessary to fulfill the purposes for which they were initially collected.

Once the data are no longer necessary for the processing in question, they will be kept duly blocked in order to, if necessary, make them available to the competent Public Administrations and Bodies, Judges and Courts or the Public Prosecutor’s Office, during the statute of limitations period for any actions that may arise from the relationship maintained with the client and/or the conservation periods provided for by law.

Data lockout period:

  • THE CIVIL CODE. Between 1 and 5 years, depending on the case, in accordance with the provisions of articles 1964.2 and 1968.2 of the aforementioned law.
  • THE COMMERCIAL CODE. For 6 years, in accordance with the provisions of Article 30 of the aforementioned law. It applies to commercial information related to (invoices issued and received, receipts, corrective invoices, bank documents, etc.).
  • THE GENERAL TAX LAW. For 4 years in accordance with the provisions of articles 66 to 70 of the aforementioned legal body. Applies to information related to tax obligations.

6. AUTOMATED DECISIONS AND PROFILING

The website does not make automated decisions or create profiles.

7. TARGET

For the duration of the processing of your personal data, the organization may transfer your data to the following recipients:

  • Judges and Courts.
  • State Security Forces and Corps.
  • Other competent public authorities or bodies, when the data controller has a legal obligation to provide the personal data.
  • Banks and Financial Institutions.

8. INTERNATIONAL DATA TRANSFERS

The organization does not carry out any International Data Transfer. In the event that it is subsequently necessary to carry out international data transfers, the degree of protection of the destination country will be verified and the guarantees required by the regulations will be adopted.

9. SOCIAL NETWORKS

In order to keep you informed of our activities, and to keep you up to date with our news, we inform you that SUITES UNITED CORPORATE HOLDING, S.L. has created a profile in the Social Networks.

All users have the opportunity to join our social networks or groups. However, you should be aware that, unless we request your data directly (for example, through marketing actions, contests, promotions, or any other valid way), your data will belong to the corresponding Social Network, so we recommend that you carefully read their terms of use and privacy policies, as well as, make sure to configure your preferences regarding the processing of data.

Below, we detail the link to the privacy policy to the different Social Networks in which we have presence, so that you can access at all times to the privacy policies and configure your profile to ensure your privacy:

LinkedIN: https://es.linkedin.com/legal/privacy-policy

Youtube: https://policies.google.com/privacy

Instagram: https://privacycenter.instagram.com/

TikTok: https://www.tiktok.com/legal/page/eea/new-privacy-policy/es

10. RIGHTS

Data subjects may request further information about the processing of their personal data as well as exercise, at any time and free of charge, the rights of access, rectification and erasure, as well as request that the processing of their personal data be restricted, object to the processing, request the portability of their personal data (whenever technically possible) or withdraw the consent given and, where appropriate, not to be subject to a decision based solely on automated processing, including profiling.

To do so, you may use the forms provided by the organization, or send a letter to the postal address or email address referred to in the heading. For the appropriate purposes, we inform you that you may be asked for your ID card or any other similar document, in order to prove your identity, provided that this cannot be done by other less intrusive means.

In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Supervisory Authority (Spanish Data Protection Agency), through its website www.aepd.es.

In compliance with the provisions of Article 21 of Law 34/2002 of services of the information society and electronic commerce, if you do not wish to receive more information about our services, you can unsubscribe by sending an email to the address cumplimiento@wearesuiters.com, with subject “unsubscribe”. “UNSUBSCRIBE”.

11. VERACITY OF THE DATA

The interested party guarantees that the data provided are true, accurate, complete and up to date; undertaking to inform of any change with respect to the data provided, through the channels provided for this purpose and indicated in point one of this policy. You will be responsible for any damage or harm, both direct and indirect, that may be caused as a result of non-compliance with this obligation.

In the event that the user provides data of third parties, he/she declares that he/she has the consent of the interested parties and undertakes to transfer the information contained in this clause to them, exempting the organization from any liability arising from the lack of compliance with this obligation.

12. MODIFICATIONS AND UPDATING

This privacy policy may be modified/updated according to the established legal requirements or in order to adapt said policy to the instructions issued by the Spanish Data Protection Agency, or as a result of changes to our website. For this reason, we advise users to periodically visit our Privacy Policy.

If you have any questions about this policy, you can contact SUITES UNITED CORPORATE HOLDING, S.L. through the forms provided by the organization, or send a letter to the postal address or e-mail address referenced in the heading.

Last revised June 20, 2025